Onboarding stands as a pivotal aspect of the employee journey, perhaps even the most crucial. With the average tenure of US employees hovering just above 4 years, HR leaders and teams face significant pressure to maximize their investment in new hires and mitigate costly turnover.
When new hires rate their onboarding experience as “exceptional,” they are 2.5 times more likely to perceive their workplace as “extremely satisfying.” Conversely, when onboarding falls short, only a third of new hires feel adequately prepared for their roles, resulting in dissatisfied employees who struggle to acclimate swiftly.
To address these challenges, here are seven best practices for onboarding, curated from insights shared by HR Unplugged:
Include Job-Specific Onboarding: Ensure that onboarding extends beyond generic corporate information to encompass job-specific training and details critical for new hires to excel in their roles.
Get Clear on Each New Hire’s Success Metrics: Define clear objectives and milestones for new hires, establishing a roadmap for their initial weeks and months.
Survey New Hires on Job Satisfaction: Gather feedback from new hires within their first week to two weeks, inquiring about their sense of welcome, pride in the company, readiness for their role, and suggestions for improvement.
Track Time to Productivity: Measure how quickly new employees become fully integrated and functional in their roles, utilizing both objective benchmarks and subjective assessments.
Measure Voluntary and Involuntary Turnover: Monitor turnover rates to gauge the effectiveness of your onboarding process and identify areas for improvement.
Provide Performance Management for Managers: Assess manager performance in relation to turnover rates and team satisfaction, investing in training and support where necessary.
Facilitate Peer Connections: Encourage camaraderie and support among new hires by assigning mentors, fostering introductions with cross-functional colleagues, and prioritizing relationships with IT for seamless integration.
Additionally, consider the following strategies to enhance your onboarding process:
- Assign a mentor to every new hire to provide guidance and support.
- Cultivate a strong relationship between HR and IT to ensure a smooth onboarding experience, especially for remote employees
- Develop a tailored onboarding process specifically designed for remote employees, addressing their unique needs and challenges.
By implementing these best practices and strategies, organizations can optimize their onboarding process, enhance employee satisfaction, and reduce turnover, ultimately fostering a more engaged and productive workforce.
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